Jeetwaya Privacy Policy – Our Commitment to Protecting Your Data

Jeetwaya (referred to herein as "we" or "our platform") makes clear in this Privacy Policy how seriously we take your personal data. By using our platform, you agree to the terms of this Privacy Policy.

This policy applies to the jeetwaya website, mobile app, and all related services. We want you to play with confidence — your data is in safe hands.

Jeetwaya collects two types of information – what you provide directly, and what is gathered automatically through your use of the platform:

Information you provide directly:

• Name, date of birth, and ID details (for age verification).
• Email address and phone number.
• Payment details — such as mobile banking numbers or e-wallet information.
• Any additional information provided when setting up your profile.

Automatically Collected Information:

• IP address and device type.
• Browser information and operating system.
• Platform activity logs — such as which games you played and when you logged in.
• Information obtained from cookies and similar tracking technologies.

Jeetwaya uses your information for the following purposes:

• Account management: To create, verify, and manage your account.
• Service Provider: For gaming, payment processing, and support services.
• Ensuring Security: To detect fraud, prevent money laundering, and protect accounts.
• Legal obligations: To meet regulatory requirements.
• Contact: To send promotions, updates, and important notifications.
• Improvement: For analytics to improve platform experience and performance.

Jeetwaya never sells your personal data. However, limited information may be shared with trusted third parties in certain specific circumstances:

• Payment Processors: With payment gateway providers to process financial transactions.
• Game providers: With the relevant developers for operating Live Casino games and slots.
• Regulatory Authority: Upon request from government authorities in compliance with legal obligations.
• Technology Partners: With trusted service providers for platform operations and security.

In all such cases, jeetwaya ensures that third parties operate under strict confidentiality agreements and use any data received solely for the specified purpose.

Jeetwaya uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies: For managing login status and sessions. The platform cannot function without these.
• Functional cookies: To remember your preferences and settings.
• Analytics Cookies: To understand how users interact with the platform.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

Jeetwaya employs the latest technology to keep your data secure. Our security measures include:

• 256-bit SSL Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection during login and withdrawals.
• Firewall & DDoS Protection: Protection against server attacks.
• Regular Security Audits: Reviewed by third-party security experts.
• Encrypted databases: Stored data is kept in encrypted format.

Jeetwaya does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Active Account Data: For as long as your account remains active.
• Transaction Records: A minimum of 5 years in accordance with financial regulations.
• Closed Account Data: Up to 3 years after account closure.
• Logs & Activity Data: Typically 12 months.

Certain data may be retained for longer periods where required for legal obligations or dispute resolution.

As a jeetwaya member, you have the following rights over your personal data:

To exercise any of the above rights, please contact our support team. We will respond to your request within 30 days.

Jeetwaya strictly enforces an 18+ policy. We do not knowingly collect data from or provide services to anyone under the age of 18.

Date of birth is verified at registration, and ID verification is required if there is any doubt about a user's age. If a parent or guardian discovers that their minor child has created an account on jeetwaya, please contact support immediately — we will act without delay.

Jeetwaya may update this Privacy Policy from time to time. For significant changes, clear notification will be sent to your registered email or posted on the platform.

Continued use of the platform after any changes constitutes acceptance of the updated policy. Always check the "Last Updated" date at the top of the page.